TRAIN – Transparent Results to Advance Interactions & New Solutions

2021-22 Fiscal Year – 3rd QTR Reporting

The 3^rd quarterly review of our agency performance measurements was in person for the first time in two years! It was a welcome change and very nice to see everyone. We continue to review the fundamentals map to determine if the sub processes are current/valid and assigned to the correct core process is ongoing.

Comparative –2nd QTR to 3rd QTR

TRENDS

POSITIVE CHANGES

We had one measure move into GREEN after being in either yellow or red:

• SP_2C Managing Performance

NEEDS IMRPOVEMENT

This briefly summarizes important areas where the agency has made great improvements, but it's not to say there are no other areas in need of attention. In fact, we lost ground on several measures this quarter. The agency does have some measures which have stayed in the red for three quarters or more, and these measures are an excellent opportunity for us to take action.

Measures in the red for three or more quarters include (reported previous QTR):

• OP_4E – Performance Reviews

• OP_7A2 – Fleet Cost Manufacturing

Thank you for all you do each day as begin to resume normal operations. Please use a team approach to seek efficiencies in your work area and bring forward areas you feel we can improve. Have some fun and share your successes! Together we will ensure OCE is successful in our mission.

Sincerely,
Melanie Doolin