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The Digital Solutions Team is a small but highly skilled group of participants who design and build professional, user-friendly databases and software tools to streamline workflows. Known for tackling real-world challenges with creativity and technical expertise, the team delivers innovative solutions that make a measurable impact.

One standout achievement is CLARA, an AI-powered call screening tool developed in-house to improve call center efficiency and quality. This project demonstrates the team's ability to integrate cutting-edge technology into practical applications.

Skills & Experience Gained

Participants develop advanced technical and creative skills, including:
  • Database design and management
  • Problem-solving, debugging, and workflow optimization
  • Exposure to AI integration and user experience (UX) design
  • Graphic design principles and digital composition
  • Branding and marketing concepts
  • Motion graphics and animated content creation
  • Audio and video editing techniques


Equipment & Technology

Participants gain experience with tools and technology used in professional digital design and development environments, including:
  • High-performance computers and peripherals
  • Audio/video editing hardware
  • Graphic tablets and input devices


Software & Systems

Participants are introduced to industry-standard software for design and development, including:
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro)
  • Blender for 3D modeling and animation
  • Visual Studio for coding and debugging
  • Microsoft Office Suite for documentation and workflow support


Participant Perspective

“When people ask me if I like my job I usually reply, no, I don't like it, I love it!!! Being part of the OCE Digital Solutions Team has allowed me the opportunity to learn invaluable skills, such as how to work with a respectful development team, learn new developing tools, and best coding protocols. I really love my job because it gives me purpose, it helps me prepare for a better future upon release, and it keeps me humble by reminding me that no matter how much I have grown, there's always so much more to learn."

Cid, OCE Digital Solutions Team, OSP


Certifications & Credentials

Participants may earn industry-aligned credentials, including:
  • OCE Business Technology – Multimedia Design