The 2nd quarterly review of our agency performance measurements and targets continues in a virtual environment. The review of fundamentals map to determine if the sub processes are current/valid and assigned to the correct core process is ongoing. We are completed review of the sub-processes for the core operating processes and are now reviewing the sub-processes for the supporting processes.
We had three measures move into GREEN after being in either yellow or red:
This briefly summarizes important areas where the agency has made great improvements, but it’s not to say there are no other areas in need of attention. In fact, we lost ground on several measures this quarter. The agency does have some measures which have stayed in the red for three quarters or more, and these measures are an excellent opportunity for us to take action.
Measures in the red for three or more quarters include (reported previous QTR):
Thank you for all you do each day as we try to inch back to normal operations. Please use a team approach to seek efficiencies in your work area and bring forward areas you feel we can improve. Have some fun and share your successes! Together we will ensure OCE is successful in our mission.